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Check your immigration case status and understand the result

Finding the portal is not enough: you need to know whether it is the right service, what the screen means, and which document controls your next step. It is not a nationality tracker, TIE service, appointment booking, or notification inbox.

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What are you trying to check?

Choose by the procedure you submitted, not by the word expediente. This keeps you out of a service that will never show your case.

I applied for arraigo, family reunification, a stay, residence, work, or a renewal
If an Oficina de Extranjería handled it, this is the right service. Open Infoext2 and use the details shown on your submission receipt.
I applied for Spanish nationality by residence
Use the Ministry of Justice's Cómo va lo mío service. Infoext2 does not check nationality cases.
I have already given fingerprints and want to know whether my TIE is ready
Infoext2 tracks the authorisation, not production or collection of the card. Check your receipt and the Police station's instructions.
I need to book, change, or cancel an appointment
Use the official cita previa service. The case-status service does not manage appointments or show availability.
I received an electronic alert about a notification
Open DEHú, Carpeta Ciudadana, or the channel named in your application. Neither the alert nor the status screen replaces the official document.
I am an EU citizen or the family member of one
The Ministry excludes these cases from this status service. Ask the office that handled the card; Infoext2 has no single nationwide replacement for this situation.

If this result appears, here is the next step

The national portal guarantees the broad states en trámite and resuelta. Some offices show more detailed labels, so this guide always starts with ‘if this appears’.

‘No se ha encontrado la información solicitada’ (information not found)
This does not mean your application was refused or lost. Check every detail against the receipt; the case may not have been recorded yet. If it persists, contact your Oficina de Extranjería. Do not file another application because of this screen alone.
‘Se están realizando trámites previos a la grabación’ (being prepared for registration)
The office is still entering information. Keep your receipt and check again later. This message does not mean refusal and does not ask you to submit again.
‘En trámite’ (in progress)
The application is still being processed. This status cannot predict the date or outcome. Keep your receipt and monitor the notification channel you chose.
‘En trámite – requerido’ (documents requested)
There is a requerimiento, but this screen does not say what is missing or give the deadline. Open the notification, identify the due date, and reply through the channel it names. Save the justificante for your submission.
The status shows a favourable decision
The application was approved, but you need the resolution to know what to do. If it requires a TIE, the next stage is with Policía Nacional; not every favourable decision ends in a TIE.
The status shows an unfavourable decision
The reason, appeal route, and deadline are in the resolution, not on this screen. Open the notification and work from that document.
‘Indeterminado’, ‘remitido’, ‘recurso’, or another result
You need the context from the office or resolution. Keep the screen and receipt, then contact the Oficina de Extranjería processing the case.

How do I check the status without losing the next step?

  1. Confirm that you are looking for an immigration authorisation

    Use the selector above. Nationality, cita previa, and TIE production each use a different service.

    https://infoext2.delegaciondelgobierno.gob.es/infoext2/ →

  2. Open Infoext2 from the official source

    Choose Cl@ve or the form and copy the details from your submission receipt. Do not use an old screenshot from someone else's case as a reference.

  3. Read the screen as information, not a notification

    Note the exact status wording, but find any requerimiento, resolution, or deadline in the official notification channel.

  4. Keep a minimum context pack

    Store the receipt, status screenshot, and any notification together. If you submit documents, save the registration justificante too.

Which document controls each step

The status screen answers one limited question: whether the authorisation is still in progress or has been decided. The receipt proves submission; the notification contains the requerimiento or resolution; and the justificante proves any later document upload.

Before acting, identify which document you are reading. Do not calculate a deadline, file another application, or book an appointment from a status label alone.

  • Check the procedure type and every detail against the receipt.
  • Open the official notification before interpreting a requerimiento or resolution.
  • Hide your NIE, passport, address, and verification codes before sharing a screenshot.

Questions about checking an immigration case

What does Infoext2 check?
It checks the current status of an authorisation handled by an Oficina de Extranjería. It is not a general tracker for every administrative case.
Can I use it for nationality, a TIE, or an appointment?
No. Nationality uses the Ministry of Justice service; cita previa and the issue or collection of a TIE use different routes.
What details should I enter?
Use Cl@ve or the details requested by the current form and check them against your receipt. Do not reuse numbers from another procedure.
I cannot find my case. Does that mean it was refused?
No. A detail may not match or the case may not have been recorded yet. Check the receipt and contact the office if the problem continues.
Does this screen count as an official notification?
No. The status is informational. The decision, reasons, requerimientos, and deadlines are sent through the applicable official channel.
How long does an immigration case take?
There is no single timeframe for every procedure. Check the official information sheet for your route and do not use en trámite to calculate a decision date.
What should I save after checking?
Keep the submission receipt, status screenshot, notification, and any justificante for documents supplied. Each one answers a different question.
Sources

Official sources

This is general information, not legal advice. Guiri is not a lawyer or gestor. Always check the official portal linked above, and consult a professional for your specific case.