Delete Account

Before you delete your account

This public page explains the account-deletion route only. It does not expose private account data, confirm whether deletion has started, or process a request outside the secure product flow.

If you can sign in, start from your profile settings so Guiri can verify the account. Before deletion, Guiri checks for a linked Stripe subscription and ends it immediately. If Stripe cannot confirm that billing stopped, the account is not deleted.

If Stripe stops billing but a later deletion step fails, Guiri tells you that the account still exists and directs you to support.

When deletion completes, Guiri records the confirmation email and email-provider cleanup work before returning success. Email is sent separately, so slow or failed email delivery cannot change the deletion result. If you cannot sign in, contact support from the email address attached to the account.

What to have ready

• The email address used for the Guiri account.
• Whether you used Apple, Google, or email sign-in.
• Whether you paid through Stripe or through the App Store.
• Any support reference if you already contacted Guiri about deletion or privacy rights.

What this page does not do

The public page cannot show your retained data, cancel an Apple subscription, issue a refund, confirm identity, or make a private privacy-rights decision. Those steps need the authenticated product flow, the relevant payment provider, or direct support because they depend on account ownership and payment records.

What happens outside Guiri

A Stripe subscription linked to the Guiri account is ended immediately before deletion, without an automatic refund or prorated credit. Deleting a Guiri account does not cancel an App Store subscription. If you subscribed through Apple, cancel it from the Apple account that purchased it. Apple controls its own billing and refund decisions.

Deletion is separate from changing an Apple or Google login or deleting emails exchanged with support. If you used Google or Apple sign-in, that provider may still show Guiri as an app connection until you remove it there too.

Keep a note of the request date, the account email, and any support reply. That gives you a simple record if you need to ask about status later, especially when the account and payment provider are not the same company.